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Please, if you are researching Auto Detailers and wondering if you should take the plunge and get your vehicle detailed at Impression Auto Salon, wonder no more. JUST DO IT!! Your vehicle will be so thankful that it looks like, not a million, but a SQUILLION bucks after Brian, the owner of Impression Auto Salon, gets done detailing it. I had my white, 2013 X5 detailed and a vehicle paint protection film (SUNTEK) installed on the hood, bumper and fenders. OMG!! My car looks and smells sweeter than the day I bought it. No lie!!! I had black exhaust gunk that dripped down from my exhaust pipes and stained the beautiful whiteness on the back end of my car :( After Brian got done detailing it and applying a clear coat of 22PLE on my car the black stuff just wipes away - NO MORE STAINS!! Rock chips were chipping the paint on my hood - dirty little rocks! Brian filled in the rock chips flawlessly and put a SUNTEK clear film on it. NO MORE CHIPS!! I recently encountered a mini rock hailstorm coming off of some big rig on the 405 freeway and my paint is still pristine - thanks to the Suntek paint film!! Seriously, Brian is awesome and down to earth. He is extremely knowledgeable about detailing and you can see that he has incredible pride in the amount of detail that he puts into making your car look better than new. If you want to see pictures of his work - check out his website or his Face Book page. I found Impression Auto Salon thanks to previous Yelpers who only had great things to say and I am thankful for their reviews because they were true. Now I'm adding mine to the mix. If you want your car to look spectacular - If you want details done right - Go to Impression Auto Salon and see Brian - YOUR CAR WILL THANK YOU!! :)
If you ever thought to yourself "these yelpers just throw out 5s left and right" this would be the one place where you are wrong.
I have been using Impression Auto Care (now auto salon) since mid 2011. I originally found them on a craigslist ad. I am very skeptical of craigslist ads, but for what I specifically wanted, I just had to bite the bullet and search through the ads, and do a little background searching on the individual companies. I think Impression Auto Care was the only ad that wasn't so cheap that you knew you would have a worse looking car than what you started with. They were also the only company that knew how to use spell check, and use full sentences. They were one of the few "companies" that were an actual company, business license, insurance, and full website. I decided to give them a try, and I'm glad I did. I found my detailer for life (or as long as he is in the area.) Brian started out as a mobile detailer, and recently became a proud owner of a storefront location. His new detail shop has room for at least 8 cars or so. Brian not only loves what he does, but he loves the cars he works on as much as the customers that own them. I could sit here and talk about Brian's work all day, but the matter of the fact is you probably have already stopped reading my review, and if you are still reading it then you are hoping I am almost done.
Let's bring this thing to a close. I have had 4 of my personal vehicles detailed by Brian, I am never been less than extremely happy with his work (and I am very picky about my cars.) I have referred plenty of friends and family members who are also pleased with his work. Not only is his work amazing, but his prices will shock you.
Before hiring ANY detailer, make sure you do research on them, make sure they aren't just going to shortcut everything and make it harder for the next guy to correct the work. I personally guarantee everyone who goes to Brian will be more than happy to see their car after his work.
PS: Brian does a lot of donating to the community (especially to the locals who need help most). If all of this doesn't make you ready to go to Impression Auto Salon, I don't know what will.
So, I know this review is a little premature since I haven't had my car detailed yet, but I wanted to comment on the customer service side of things. Once I have my car all done and pretty, I'll come back and update my review. I hope to include some before/after pictures as well.I went in on a weekday and spoke with Brian. We walked out to take a look at my car, and I was waiting for him to say something like, "Wow, it's in really bad condition. I'm going to have to... " And then list a bunch of stuff. However, he didn't do that. Which is good, because I had just gotten done washing and waxing my car myself. You're probably wondering why I went to him then. I bought my car used, and it has these awful spider webbing marks all over it. From Brian's website, he said he could take care of that. So he gave me a quote, and I booked my appointment for next week. I'm actually really excited. And if all goes well, we will be bringing in our brand new Subaru, which also has the spider webbing marks (WHY DO NEW CARS HAVE THESE MARKS???!!!).
As for Brian, he was very helpful, and down to earth. I didn't feel like he was trying to high ball me on the quote, especially since I'm a chick, and well, that tends to happen a lot when it comes to car things. He took the time to tell me what he was going to do, told me a little about his history in the business, and referred me to a few reputable places where I can get other car things done. So with that... Thank you Brian for the great customer service so far. We will be seeing you soon... :)
9/9/13 Yup... Just as he said. He got all my spider webbing and swirl marks out. I couldn't have asked for it to be any cleaner! Thank you! Overall, great quality and great service. :)
What attention to detail. My truck had been through a weekend of offroad when Brian showed up (5 minutes early...nice). After hours of non stop moving the truck looks better than when it left the showroom. I have him booked for 3 more cars...Simply perfect.
Brian is incredible at what he does. My Mercedes has been detailed by other people before an done a job that is not perfect but Brian has used the best products and it is perfect now. I couldn't be happier with the way it looks now. Thank you very much Brian.